Stanthorpe Plumbing & Gas Pty Ltd

Stanthorpe Plumbing & Gas Pty Ltd

QBCC  Contractor License # 15314397

24/7 emergency call out

Stanthorpe Plumbing & Gas offers a 24/7 Emergency Call out for time critical or emergency repair requirements.

Our standard operating hours are 8am – 5pm Monday to Friday, however, we are available outside of these hours, with a tradesman on call around the clock. If you find yourself requiring a plumber urgently, and it is outside of standard operating hours, please call 0413 818 387 – leave a message – and the plumber on call will phone you back promptly. Please read below for further information.

There are some instances where plumbing emergencies must be attended to immediately. These most often occur with businesses that operate outside of standard trading hours. In a domestic setting, in most instances (but not all), plumbing emergencies are able to be managed effectively by the home owner / tennant. If you find you have a burst pipe, all you have to do is shut off the main valve located in your water meter box. This is generally found on the boundary of your property. If you are on rainwater, simply isolate the supply tank and turn the pressure pump off. Bleed any residual pressure from the line. Water will cease to flow. If you find you have a blocked drain, check your other drain points to see whether the blockage is located in a single branch, or whether your main drain is blocked. 

Whilst we are available around the clock, there are after hours call out rates, which varies relative to the time of day we are required to attend the job. 

The hourly rate will always be lowest during daylight hours, so if you have a big family gathering over the weekend, and you find you have lost hot water, or your toilets are backing up on the Friday night beforehand – give us a call, and you’ll have the option to have it attended to that evening (higher hourly rate), or first thing Saturday morning (lower hourly rate). We are always happy to provide advise, and will always solve your plumbing problems in the most time efficient, and cost effective manner.